Welcome

At Pilot 2 Work CIC, we take a different approach to tackling youth disengagement. Traditional services often struggle with high caseloads, inconsistent delivery, and limited visibility of outcomes. Our model combines skilled human coaching with explainable AI tools that guide, track, and evidence every step of a young person’s journey.

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What makes us effective is our focus on three things:

1. Consistency – advisors and coaches follow structured, transparent processes that ensure no learner slips through the cracks.

2. Clarity – explainable AI provides real-time prompts, wellbeing check-ins, and clear reporting, so every decision is visible and auditable.

3. Impact – we measure success not just in job starts or course enrolments, but in confidence, wellbeing, and sustained progression.

This blended model means commissioners get reliable outcomes and robust data, while young people receive personalised, human-centred support that genuinely helps them move forward.

At Pilot 2 Work CIC, we measure success by more than just numbers — though our results speak for themselves. We look at the real difference our programmes make in the lives of young people and the communities around them.

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Our impact is evidenced in three key areas:

1. Education & Training Progression

   • Re-engagement of NEET learners into college, apprenticeships, or skills training.

   • Improved attendance and retention rates for those at risk of dropping out.

2. Employment & Careers

   • Sustained job starts supported by clear action plans and wellbeing check-ins.

   • Measurable improvements in confidence, motivation, and job-readiness.

3. Wellbeing & Community

   • Positive improvements in mental health and resilience, recorded through guided self-assessments.

   • Reduced risk factors linked to long-term unemployment and social exclusion.​

Commissioners receive clear, explainable reporting dashboards that show both quantitative data (progression, outcomes, retention) and qualitative stories (case studies, lived experience). This means impact isn’t just a statistic — it’s transparent, auditable, and human.

Our commitment: every programme is designed to be outcomes-led, evidence-based, and independently verifiable, giving partners confidence that resources are creating genuine change.

Pilot 2 Work CIC offers flexible delivery models that make it easy for commissioners and partners to bring our support into schools, colleges, and communities. Our programmes are built around clear outcomes, safeguarding standards, and explainable AI tools that keep delivery consistent and transparent.

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Delivery Models

• In-School/College Support – on-site job coaching, workshops, and one-to-one mentoring for at-risk learners.

• Community-Based Support – group sessions and tailored employability programmes delivered in youth hubs or training centres.

• Hybrid & Digital – remote check-ins, digital wellbeing tools, and online resources powered by EddyAI FLOW, ensuring continued engagement outside the classroom.

Onboarding

• Simple referral process for schools, local authorities, and training providers.

• Clear eligibility checks with safeguarding protocols built in.

• Introductory sessions to engage young people and build trust from day one.

Procurement Routes

• Direct commissioning by local authorities and schools.

• Subcontracting through training providers or employment programmes.

• Spot-purchase models for individual learners needing targeted support.

Every programme is supported by impact dashboards and transparent reporting, so commissioners can monitor engagement, progression, and outcomes in real time. This ensures accountability, reduces admin burdens, and gives confidence that resources are being used effectively.

At Pilot 2 Work CIC, safeguarding is at the heart of everything we do. Every coach, mentor, and partner is trained to recognise and respond to risk, ensuring the safety and wellbeing of every participant we support.

We maintain rigorous safeguarding and data-protection frameworks aligned with UK law and best practice. Our systems are designed to protect sensitive information, manage consent responsibly, and uphold transparency at all stages.

Key commitments:

• Clear safeguarding procedures for identification, escalation, and follow-up.

• Regular staff training on safer working, confidentiality, and professional boundaries.

• Data Protection Impact Assessments (DPIAs) carried out for all digital tools, including EddyAI FLOW.

• Encryption and restricted access for all participant data.

• Transparent communication with commissioners and partners about how information is collected, stored, and used.

Our goal is simple: to create a safe, trusted environment where participants can focus on progress, knowing their wellbeing and data are protected at every step.

At Pilot 2 Work CIC, we’ve built our Referral and Job Portal to make access to support and opportunities safe, transparent, and efficient.
It’s designed for young people, jobseekers, and partner organisations to connect quickly and securely with the right support, training, or employment.

The portal combines digital safeguarding standards with explainable AI, ensuring every interaction is recorded, compliant, and person-centred. It’s more than a database — it’s a bridge between people who need support and those who can provide it.

Key features and commitments:

• Secure referral process – simple online forms for schools, councils, and community services to refer individuals safely.

• Eligibility checks & consent – built-in steps for safeguarding review and participant consent before onboarding.

• Job-matching tools – participants can browse verified roles and training opportunities from trusted local employers.

• Progress tracking – referrers and coaches can monitor engagement and outcomes through real-time dashboards.

• Data protection – all information is encrypted, access-controlled, and handled under our Data Protection Impact Assessments (DPIAs).

• Transparency for partners – clear reporting and status updates for every referral made.

Our goal is to make the journey from referral to employment as seamless as possible — giving participants confidence, employers clarity, and partners accountability.

With safeguarding and transparency built into every layer, the Portal reflects our wider mission: to create a digital environment where people can grow, recover, and rebuild their futures through work.

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We’re always keen to connect with commissioners, schools, colleges, training providers, and community partners who share our mission to help people move forward through work, wellbeing, and education.

If you’d like to discuss local needs, delivery timelines, or service-level agreements (SLAs), our team will make sure you’re speaking directly with the right person — whether that’s a programme lead, data and safeguarding contact, or delivery manager.

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You can reach us via:
📧 Email: info@pilot2work.org
 

Or simply complete our short Contact Form and we’ll respond within two working days.

We believe good partnerships start with open conversation — so whether you’re commissioning new support, exploring collaboration, or just want to learn more about what we do, let’s talk.